Good questions. Clear answers.

Find answers about requests, devices, plans and payment.

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Good questions. Clear answers.

What should I check before ordering?

Which device will you use, which channels matter, and how many simultaneous screens do you need? Ask us to confirm these details and the total price in writing before paying.

Can I ask for a trial?

Yes. Submit a trial request with your device details. We will confirm current availability, duration and any conditions on WhatsApp. A request does not guarantee activation.

How do I pay?

Choose a plan and send your enquiry on WhatsApp. Our team will confirm the payment methods currently enabled, the recipient and the exact amount. This website does not collect card numbers.

Will my device work?

Compatibility depends on the exact model, operating system and available player. Check our device guides, then send the model name to our team before subscribing.

What does one connection mean?

It means one simultaneous playback session, not an unlimited number of screens watching at the same time. Confirm the number of connections shown on your plan before ordering.

What information helps with a support request?

Include your order reference, device model, player version, the time the problem occurred and the exact error message. Never send a password or full card details.

Will my contact details be public?

No. The request is stored for authorised staff to handle your enquiry. The message you choose to send in WhatsApp is also processed by WhatsApp under its own terms.

Does pressing the WhatsApp button mean I have paid?

No. A WhatsApp click is an enquiry, not a payment confirmation. Keep your written quote and wait for a separate confirmation after your payment has been verified.

What should I try if playback pauses?

Note whether it affects one item or everything. Test your connection on the same device, close other streams and restart the player once. Send the results to support rather than repeatedly changing settings.

Can I change my plan?

Ask the team before making another payment. We will explain the available options for your existing subscription. Do not assume that a second payment automatically changes the active plan.

Where can I confirm the current channel list?

Send the names of the channels or programmes you need. Availability can change, so confirm the current lineup and authorisation before ordering instead of relying on an old screenshot.

Are displayed prices the final payable total?

Your written quote must confirm the currency, duration, connections, applicable taxes and any extra fees before you pay. Where a price is not published, ask our team for the current quote.